Contact
Questions about your order, your size, or whether the V-Lock bodysuit is right for you? Send us a message. A real person reads every email and replies within 1 business day.
Email: contact@rimnova.com
Phone: +1 812-956-0656
Support hours: Monday to Friday, 9 AM to 6 PM ET (2 to 11 PM UK time)
Where's my order?
Orders ship within 24 hours (business days). You get a tracking link by email as soon as your order ships, and you can follow it anytime on our Track my order page. Shipping is free: standard delivery takes 10 to 15 business days, and Express Tracked Shipping (or an order of 2 bodysuits) takes 5 to 6 business days. See our Shipping Policy.
Wrong size? Not for you?
Your first size exchange is free, and you have 60 days from delivery to get your money back, with no need to send the bodysuit back. See our Perfect Fit Promise and Refund Policy.
Company information
Novalume Commerce LLC
Trading as: Rimnova
1603 Capitol Ave, Ste 413
Cheyenne, WY 82001-4562
United States
Haven't heard back within one business day? Check your spam folder, our reply may be waiting there.