Privacy Policy

Last updated: October 1, 2026

Rimnova (Novalume Commerce LLC, trading as Rimnova) operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Rimnova is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from it:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, payment confirmation and other payment details. Full card numbers are processed by our payment providers and are not stored by us.
Account information including your username, password, preferences and settings.
Transaction information including the items you view, put in your cart, purchase, return, exchange or cancel, and your past transactions.
Size information such as the waist and hip measurements you enter in our size finder, used only to suggest a size.
Communications with us including the information you include when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including how and when you interact with or navigate the Services.

Personal Information Sources

Directly from you, when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services, from your device, including through cookies and similar technologies;
From our service providers, when they enable certain technology or process personal information on our behalf;
From our partners or other third parties.

How We Use Your Personal Information

Provide, tailor, and improve the Services. To perform our contract with you, process your payments, fulfill and ship your orders, process refunds and exchanges, send notifications related to your account or orders, enable reviews, and personalize your shopping experience.
Marketing and advertising. To send marketing and promotional communications by email, text message or postal mail where permitted, and to show you online advertisements, including based on your activity on the Services.
Security and fraud prevention. To authenticate your account, provide a secure payment experience, and detect, investigate or act on possible fraudulent, illegal, unsafe, or malicious activity.
Communicating with you. To provide customer support and maintain our business relationship with you.
Legal reasons. To comply with applicable law, respond to valid legal process, and enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

With Shopify, vendors and other third parties who perform services on our behalf (for example IT management, payment processing, data analytics, customer support, cloud storage, order tracking, fulfillment and shipping).
With business and marketing partners, such as Meta (Facebook and Instagram), to provide marketing services and advertise to you. Our partners use your information in accordance with their own privacy notices. Depending on where you live, you may have a right to direct us not to share information about you for targeted advertising. You can exercise this right here.
When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations (including subpoenas, search warrants and similar requests), to enforce our terms or policies, and to protect the Services, our rights, and the rights of our users or others.

We do not sell your personal information for money.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Cookies

We use cookies and similar technologies to keep your session and cart active, measure site traffic, and show relevant ads. You can manage your choices through the cookie banner, your browser settings, or our Your Privacy Choices page. Some parts of the Services may not work properly if you disable cookies.

Third Party Websites and Links

The Services may link to websites or platforms operated by third parties. We are not responsible for the privacy or security of those sites. Please review their privacy policies before sharing information with them.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, contact us to request that it be deleted. We do not have actual knowledge that we "share" or "sell" (as defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." We recommend that you do not use unsecure channels to send us sensitive or confidential information.

How long we keep your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations (for example tax and accounting rules), resolve disputes, or enforce our contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights below. These rights are not absolute and may apply only in certain circumstances.

Right to access / know the personal information we hold about you.
Right to delete personal information we maintain about you.
Right to correct inaccurate personal information.
Right of portability: to receive a copy of your personal information and ask us to transfer it to a third party.
Right to opt out of sale or sharing for targeted advertising. You can exercise this right here. If you visit our website with the Global Privacy Control signal enabled, depending on where you are, we will treat it as an opt-out request for that device and browser. Other than Global Privacy Control, we do not respond to "Do Not Track" signals.
Managing communication preferences. You can unsubscribe from promotional emails at any time using the link in our emails. We may still send you non-promotional emails about your account or orders.

If you reside in the UK or European Economic Area, you may also have the right to object to or restrict processing, and to withdraw your consent at any time where we rely on consent (this does not affect processing before the withdrawal).

You can exercise these rights by contacting us using the details below. We will not discriminate against you for exercising them. We may need to verify your identity before processing your request. You may designate an authorized agent to make requests on your behalf; we will ask for proof of that authorization.

Complaints

If you have a complaint about how we process your personal information, please contact us. Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority. For the EEA, a list of authorities is available here.

International Transfers

We may transfer, store and process your personal information outside the country you live in, including in the United States. If we transfer personal information out of the EEA or the UK, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, unless the destination country has been found to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version on this website, update the "Last updated" date, and provide notice as required by applicable law.

Contact

For any question about our privacy practices, or to exercise your rights, email us at contact@rimnova.com, call +1 812-956-0656, or write to Novalume Commerce LLC, 1603 Capitol Ave, Ste 413, Cheyenne, WY 82001-4562, United States. For the purpose of applicable data protection laws, Novalume Commerce LLC is the data controller of your personal information.